Cura Home currently ships within the continental 48 United States only. At this time, we do not ship to Alaska, Hawaii, Puerto Rico or other US Territories, PO Boxes or APO addresses, or international destinations.
Orders are processed and fulfilled within 1-3 business days.
Important: While placing your order, please check that your shipping address is correct as we're unable to redirect orders once they are on their way to you. Items ordered together are not always shipped together and may arrive at different times.
Free Shipping On Most Products!
Most of our products ship FREE except for oversized items that require white glove service.
All shipping costs are noted on the product page and calculated for you during the checkout process
Standard products are shipped via UPS Ground or USPS (smaller parcels).
- Packages typically deliver in 3-7 business days after the order is shipped.
- If you are not home at the time of delivery, UPS or USPS may leave the package at your door or parcel locker. You can also request UPS to hold your package at a nearby location.
Large items are shipped via freight carriers.
- All large order deliveries shipping via freight carriers will be delivered curbside (except for white glove service).
- Standard curbside delivery means that the carrier will deliver your item(s) to the curb of your specified delivery address.
- This service does not include inside delivery, removal of packaging, assembly or setup of your item(s).
- You must be available to receive and sign for the delivery.
- Depending on the shipping destination, delivery time can range between 1-3 weeks after your item(s) have shipped. Rural areas may take longer than usual.
- Once your item(s) reaches your local terminal, our freight partner will contact you to arrange a delivery date and time window that works for you.
- Once scheduled, if you are not available at the set time of delivery, your order may be subject to additional redelivery fees.
White Glove Service $149
Certain oversized items will ship via white glove delivery service.
All shipping costs are noted on the product page and calculated for you during the checkout process.
- Depending on the shipping destination, delivery time can range between 1-3 weeks after your item(s) have shipped. Rural areas may take longer than usual.
- Our shipping and delivery partner will contact you in advance to arrange a specified delivery date and time window.
- All items require a signature at the time of delivery.
- The delivery team will bring your item(s) inside to your room of choice, assemble anything that requires assembly, and remove all packaging/debris from your home.
- If any damages are visible, please take photos and reject the shipment. Make sure the delivery team notes the damage. Contact us and we will file a damage claim and help resolve the issue.
- Once scheduled, if you are not available at the set time of delivery, your order may be subject to additional redelivery fees.
Local Pickup
We offer free local pick up at our warehouse located in Brea, CA. You will receive an email notification with pickup details and instructions once your order is ready.
Lost/Stolen Packages
We are not responsible for lost or stolen packages that show successful delivery to the order address, however we will do our best to assist you. Please contact us if you require any assistance.
For standard and large package shipping, UPS or USPS may leave the package at your door if you are not home at the time of delivery. You can also request UPS to hold your package at a nearby location.
Cancelling or Modifying Orders
Our goal is to always process and ship orders as quickly as possible and it may not be possible to cancel or modify your order once it has been processed through our warehouse. If you feel that you need to cancel or modify your order, please contact us immediately and we’ll do our best to assist you.
If your order is successfully canceled, you will receive a cancellation confirmation email and we will issue your refund right away. However, it may take 10 - 12 business days to reflect on your statements as depending on your bank/credit card company.
If an order is canceled/changed after the order has been shipped or processed, the customer is responsible for any added shipping fees including round trip shipping charges even if the item ships free. Any orders that are unable to be canceled will have to be treated as a return and the customer will be responsible for any applicable fees as per our return policy. Please refer to our Returns Page for more information.